Careers

Interested in Working with Us?

Northwood Office, an affiliate of global real estate investment and management firm Northwood Investors, is a full-service commercial real estate company committed to creating and sustaining work environments that inspire. Northwood Office fulfills office space needs by focusing on quality, productivity, flexibility and community. Based in Charlotte, North Carolina, Northwood Office owns and manages buildings in Atlanta, Boston, Charlotte, Culver City, Durham, Miami and Nashville.

Our largest property is Ballantyne, a 535-acre, mixed-use community featuring 4.4 million square feet of Class A office space in Charlotte, North Carolina. Ballantyne is undergoing an exciting transformation as it evolves as a walkable, mixed-use center.

Committed to fostering, cultivating and preserving a culture of diversity and inclusion, we value our human capital as our greatest asset. Professional development is a priority, and team members receive the resources they need to thrive. We also recognize the importance of gathering the team for fun and offer social hours, volunteer opportunities, free race registrations, team-building outings and more.

What We Look for:

We seek team members who have passion, deliver exceptional service and take personal responsibility toward excellence. We embrace integrity, positive energy, innovation, teamwork and a growth mindset.

What We Offer:

At Northwood Office, we offer a comprehensive and competitive benefits package that adds value to our team’s total compensation, reinforcing our commitment to providing a great place to work. Team members who work a minimum of 30 hours a week are eligible to enroll in all our benefit plans.

There’s never been a more exciting time to join us.

Are you up for it? Let us know!

Career Opportunities


Job Title

Status

Location

Temporary Property Assistant

Full-time

Charlotte, NC

Apply Now

Assist in the management of a large portfolio of Class A office buildings to include service provider management. In addition, the role is to maintain and develop tenant relationships, provide a high level of tenant customer service through a complex work order system and the accounting function to include budget preparation and the reconciliation and coding of invoices related to building expenses.

Office Manager

Full-time

Charlotte, NC

Apply Now

The office manager is responsible for the administration and organization management of the corporate office and its staff to ensure organizational effectiveness and efficiency. The position is responsible for developing and maintaining intra-office communication protocols, leveraging technology to streamlining administrative procedures, office staff supervision and task delegation. The ideal candidate will be an energetic professional who actively seeks opportunities and proposes innovative solutions, is highly skilled in Office 365 technology, is well organized, flexible and enjoys the administrative challenges of supporting a growing team of high-performing professionals.

Property Manager

Full-time

Charlotte, NC

Property Manager is involved in all aspects of managing a commercial portfolio and provides building owners with Class A real estate management services in accordance with the owner’s goals and objectives. Supervises daily operations of their team. Property Manager is responsible for maintaining assigned properties in good order and condition by contracting and scheduling necessary repairs and maintenance. Property Manager will also make recommendations and share innovative ideas to continually improve how our commercial properties are managed along with establishing, developing and maintaining tenant relationships that provide a high-level of tenant customer service. He/she will perform property inspections, prepare monthly management reports and budgets for owners. Property Manager will be responsible for a personal portfolio of less than 1,000,000 square feet.

 

Email your resume to [email protected] to apply.

 

PRINCIPAL RESPONSIBILITIES INCLUDE:

  • Provide direction, guidance, and work priorities for not only their direct team, but the property management teams and operations maintenance personnel.
  • Complete yearly performance review for self and direct team.
  • Delegate tasks as the need arise to ensure that all problems, complaints and requests are taken care of in a timely manner.
  • Interact with the lease administrator, accounting, interior construction, security and leasing and brokerage departments to ensure that all information pertinent to each lease is documented and installed in the property management and accounting systems as stated in each lease.
  • Play an integral part in goal setting and implementation of goals.
  • Work with company departments; accounting, interior construction, leasing and brokerage, security, community/tenant activities, maintenance, energy services, etc. teams to create annual budget for each property within portfolio.
  • Evaluate the performance of properties as they relate to the annual budget and report monthly to property owners.
  • Ensure all property-related files are maintained and current.
  • Responsible for property-related insurance claims to include follow-up on these claims.
  • Responsible for ensuring that all rental monies and other fees due under the lease are collected and properly reported.
  • Follow up on delinquencies making every effort to collect delinquent rent.
  • Upon approval, after soliciting, reviewing and analyzing proposals, establish contracts with various vendors.
  • Administer all contracts to ensure that services are being rendered as outlined in the contract.
  • Review and approve property related invoices.
  • Direct maintenance personnel in supply purchases and project work.
  • Regularly inspect tenant spaces, vacant spaces, public areas, stairwells, mechanical equipment and grounds to ensure these areas are kept clean and grounds are maintained.
  • Meet with vendor representatives regularly to discuss problems/concerns.
  • Establish relationship with each tenant and visit each tenant on a regular basis or as the need arises.
  • Manage ownership expectations by thinking like an owner when managing portfolio and strive to maximize value for the assets.
  • Focus on the experience of our shared customers/tenants and how the department can improve in delivering excellent service to all.
  • Build meaningful relationships with tenants in portfolio and understand the needs and wants of our customers.
  • Serve as liaison between property management team members and other company departments; accounting, development, interior construction, security, graphics, IT, tenant activities, operations, etc.
  • Conduct quarterly, or more frequent, update meetings with energy services/operations, tenant services, interior construction, and security to build team communication and address any areas of concern. Hold these supporting departments accountable for meeting deadlines and expectations that affect their team’s performance. (lease projections, interior construction (TI) cost trends)
  • Ensure team consistently cross-trains and follows processes established by process improvement manager. Provide recommendations to add, remove or alter current procedures and/or policy.
  • Perform competition inspections for best practice generation, research competitive set for innovative ideas and strengths/weaknesses.
  • Involvement in community and industry organization in a leadership capacity (committee member, board member).

 

QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIRED

Candidate must primarily have a positive attitude, be a consummate team player, flexible and self-motivated. Candidate must have a four-year bachelor’s degree and a minimum of five years’ experience in commercial real estate management.  In addition, candidate must be competent in the Microsoft Office packages to include Outlook, Word and Excel.  Individual must also demonstrate excellent organizational and time management skills along with excellent oral and written communication skills.  Experience in data base management and maintenance also a plus.  Candidate must be able to pass a drug screen and background check.

  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  • The company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

 

 

 

Security Officer

Full-time

Charlotte, NC

Apply Now

Work with the security team to maintain a safe and secure environment for tenants, guests and employees of a large portfolio of Class A office buildings, by patrolling and enforcing safety policies, conducting preventative inspections of the facilities and assisting with investigations.

Candidate must primarily have a positive attitude, be a consummate team player, flexible and self-motivated. Candidates must have experience if the field of physical security, law enforcement or military. A four-year bachelor’s degree is preferred, valid NC or SC driver’s license required. Candidate must possess superior customer service, report writing, interpersonal and communication skills. In addition, candidates must be proficient in the Microsoft Office Suites to include Word, Outlook, and Excel. Individual must demonstrate basic knowledge of CCTV, fire panel operation and good understanding fire systems. This position requires the availability to work evenings weekends and holidays (8 or 12-hour shifts). Candidate must be able to pass a background check and drug screen.

General Maintenance Engineer Level II

Full-time

Charlotte, NC

Apply Now

The Level II General Maintenance Engineer will work as a professional team member with Property Services, which consists of Property Managers, Maintenance and HVAC Engineers to maintain the efficient operating condition of buildings and equipment and provide timely and quality service to tenants. Perform preventative maintenance on various aspects of buildings which includes, but not limited to, carpentry, electrical, minor mechanical and plumbing.

The ideal candidate must have a positive attitude, be a consummate team player, flexible and self-motivated with strong interpersonal skills and the ability to build relationships with internal and external customers. This individual will work independently in performing, work orders, inspections, preventative maintenance and making repairs. The candidate must be qualified to oversee work that is assigned to outside contractors and assist maintenance engineers in building-related tasks.

Candidates must have a high school diploma or equivalent; two plus years’ experience in commercial maintenance engineering is preferred. Strong listening and communication skills are essential to this position. Candidates must be able to lift and carry fifty pounds and pass a drug screen and background check.

Our Employees Say it Best
  • "We thrive on the power of collective wisdom. Our team loves to share best practices and learn from one another."

    Marvin Burch
    Director of Security

  • "I like that we have opportunities to grow in the company, both in our current positions as well as through new, challenging roles provided through Northwood."

    Audrey Bell
    Shared Services Specialist

  • Tom Pizzo

    "You are challenged daily, and that’s gratifying. But above and beyond that, you also know that you always have a seat at the table; that your opinion and vision matter."

    Tom Pizzo
    Executive Vice President

This website uses cookies to ensure you get the best experience on our website Learn More Accept